August 2008

Staff Changes – Dr Rhiannon Ward-Davies has completed her training with us and we are now joined by Dr Catrin Williams, who will be with us until the end of November 2008, and like Dr Ward-Davies is a qualified doctor who is spending time with us as part of her ongoing training.

Dr Khan our current Registrar is to remain with us until the end of November 2008, he will be joined by two additional Registrars, Dr Sapan Samaiya and Dr Fatima Ali who will both be with us until August 2009.

Smoking – in line with the North West Wales NHS Trust we have decided to make our grounds and premises totally smoke free from the 1st January 2007, Smoking Cessation advice is available from the surgery, please ask at reception.

Smoking Cessation Advice - patients may wish to consult with one of the pharmacists at any of the local chemists who offer advice on Smoking Cessation this service is fully supported by the practice and is free of charge – the pharmacists are able to prescribe medication as part of this service.

Car Park – the car park is for the use of patients whilst visiting the surgery or using the pharmacy, please help us by not parking for longer than necessary as space is limited and clamping is in operation.

Missed Appointments – please could you let us know if you no longer require an appointment you have booked as we have recorded over 150 missed appointments, per month over the last 3 months. This is over 15 days worth of appointments or 100 hours!!!. Even if you need to cancel at short notice we can often fill the space with another patient, which also mean if you let us know that it is not recorded in your records that you “did not attend”. We monitor closely patients who persistently miss appointments and reserve the right to remove them from our practice list.